Wed, Mar 17 | LIVE WEBINAR
Dispatch Ressource Management Training (DRM)
DRM addresses the challenge of optimizing the person/machine interface and related interpersonal issues within aviation dispatch.
Time & Location
Mar 17, 9:00 AM GMT+1 – Mar 18, 5:00 PM GMT+1
LIVE WEBINAR
About the Event
Target Group:
Manager, Sales Department, Ground Operations, Handling Agents, Airport Staff, OCC, NCC, IOCC, Flight Dispatch & Flight Dispatch Assistance, ...
Objectives:
DRM addresses the challenge of optimizing the person/machine interface and related interpersonal issues within aviation dispatch.
Legal Basis:
The training is in accordance with:
- ICAO Doc 7192 D3
Duration:
Two days
Language:
English
Prerequisites:
Flight Dispatch & OCC knowledge
Content:
Covering the following topics:
This Training addresses the challenge of optimizing the person/machine interface and related interpersonal issues, including:
- effective team-building and maintenance,
- information transfer, problem solving, decision
- making, maintaining situational awareness,
- dealing with automated systems.
- Human factor and accidents;
- Situation awareness (dispatcher);
- Communications;
- Handling information;
- Interpersonal skills;
- Workload management;
- Effective decision making;
- Leadership and Conflict resolution;
- …
Diploma:
Certificate
Course No.:
DRM
Tickets
Price
Quantity
Total
- online booking confirmation€610+€115.90 Ust.€610+€115.90 Ust.0€0
Total€0