Dispatch Ressource Management Training (DRM)
Time & Location
About the Event
Manager, Sales Department, Ground Operations, Handling Agents, Airport Staff, OCC, NCC, IOCC, Flight Dispatch & Flight Dispatch Assistance, ...
DRM addresses the challenge of optimizing the person/machine interface and related interpersonal issues within aviation dispatch.
The training is in accordance with:
- ICAO Doc 7192 D3
Flight Dispatch & OCC knowledge
Covering the following topics:
This Training addresses the challenge of optimizing the person/machine interface and related interpersonal issues, including:
- effective team-building and maintenance,
- information transfer, problem solving, decision
- making, maintaining situational awareness,
- dealing with automated systems.
- Human factor and accidents;
- Situation awareness (dispatcher);
- Handling information;
- Interpersonal skills;
- Workload management;
- Effective decision making;
- Leadership and Conflict resolution;
- online booking confirmation€610+€115.90 Ust.€610+€115.90 Ust.0€0